Website:
1. Do I need computer skills to have a wedding website?
2. When do I start my wedding website?
3. Will I have advertising on my wedding website?
4. How long will it take to create my wedding website?
5. How long will my wedding website be on line?
6 Can I extend the on line period?
7. Can I make changes after I have sent a Form?
8. Can I change to another design before paying?
9 Who can view my website?
10. How does the guestbook work?
11. Can everybody see what messages are in the guestbook/messageboard?
12. What happens after the free 10-day-trial?
13. When do I order a CD?

Payment
:
14. When do I pay?
15. What methods of payment do you accept?

Up-dates
:
16. How do I add information to my wedding website?
17. How many up-dates can I make?
18. Do I have to complete all web pages at once?

Contact:
19. What will my web address be?
20. Can I have my own e-mail wedding website address?
21. Can I send e-mails messages to my guests?
22. How will my guests find my wedding website?
23. How will I know when I have received a RSVP?

Photographs:
24. How many photographs can I have on my website?
25. Can I send digital photos?
26. How do I put digital images in a zip file?
27. Can I send paper prints of photographs?
28. Can I replace my photographs?

Answers
Website:

1.

Do I need computer skills to have a wedding website?

None; just knowing how to complete an on-line form.
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2.

When do I start my wedding website?

Once you have details of your wedding itinerary and before you send off your invitations.
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3.

Will I have advertising on my wedding website?

None.
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4.

How long will it take to create my wedding website?

It will take 3 working days from receiving your Form1 and photographs.
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5.

How long will my wedding website be on line?

For 12 months.
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6

Can I extend the on line period?

Yes, each 6 months extension will incur an extra charge of £25. There will be no further maintenance to the site.
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7.

Can I make changes after I have sent off a Form?

Yes; for an additonal charge of £20 >> how it works
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8.

Can I change to another design before paying?

Yes; once you have decided to purchase your personal wedding website, complete the Buy Now form and select the final design/package at no extra charge.
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9.

Who can view my website?

Everybody who has been given your "www.helenand.james.announcewedding.com" (example address).
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10.

How does the guestbook work?

The Guest Book page of your personal wedding website can be used by wedding guests who wish to leave a personal message to bride and groom. You can edit this page and remove unwanted entries using the password which will be sent to you, together with our order confirmation.
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11.

Can everybody see what messages are in the guestbook/messageboard?

Yes; but you can edit this page and remove unwanted entries using the password which will be sent to you together with our order confirmation.
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12.

What happens after the free 10-day-trial?

Once we have received your payment we will send you our e-mail confirmation as well as form 1.
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13.

When do I order a CD?

E-mail us before your wedding website on line period has expired. Your personal wedding website will be on line for 12 months, unless you wish to extend.
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Payment
:
14.

When do I pay?

Your payment will need to be received by ANNOUNCE WEBSITES within the 10-day-free-trial period.
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15.

What methods of payment do you accept?

Cheque or credit card; all payments by credit card use paypal’s secure payment processing; for payment by cheque, please contact us.
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Up-dates
:
16.

How do I add information to my wedding website?

Follow the instructions on the form sent to your by e-mail.
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17.

How many up-dates can I make?

The purchase of your Wedding website package includes 4 stages:
1. up-date stage 1: Free Trial or Buy Now or Gift Claim

2. up-date stage 2: Pre-wedding information
3. up-date stage 3: Wedding photographs
4. up-date stage 4: Honeymoon photographs

* For additional up-dates (changes) to existing information to your website a charge of £20 applies
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18.

Do I have to complete all web pages at once?

No, just follow the instructions given on the up-date forms (see questions 17)
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Contact:
19.

What will my web address be?

"www.helenandjames.announcewedding.com" (example)
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20.

Can I have my own e-mail wedding website address?

You can set up a web-based free e-mail account (example: hotmail, yahoo) specifically for your Wedding. This will make the administration of your wedding easier and clearer (>> 'Contact Us' on your Personal Wedding Website).
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21.

Can I send e-mails messages to my guests?

Yes, from your e-mail account.
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22

How will my guests find my wedding website?

Via your invitations, just add your web address. Otherwise you can tell them either verbally or by e-mail.
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23.

How will I know when I have received a RSVP?

You will receive an e-mail reply to the e-mail address you have given on 'Contact Us'
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Photographs:
24.

How many photographs can I have on my website?

Up to 40 photographs, depending on the package you choose.
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25.

Can I send digital photos?

Yes, please ensure that your have chosen the following file extensions: .jpg or .gif. Please note that smaller size photos will take a lot less time to up-load and speed is important when viewing a website! When sending your digital images by e-mail, please zip them up, because speed and file size matter!
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26.

How do I put digital images in a zip file?

Download programmes such as WinZip or Zip'N'All
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27.

Can I send paper prints of photographs?

Yes, we will scan them in for you (£1 each print). Clear labelling at the back is essential. Please enclose an SAE to have the photographs returned to you.
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28.

Can I replace my photographs?

yes; for each additional up-dates (changes) to existing information to your website a charge of £20 applies
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